Frequently Asked Questions

Find answers about booking, vehicles, service coverage, and transfer operations.

Frequently Asked Questions

How does an airport transfer in Turkey work?
You can book your Turkey airport transfer online or via WhatsApp in just a few minutes. Your flight is monitored in real time, and your professional driver will meet you in the arrivals hall with a name sign. You will then be transferred directly to your hotel or destination in comfort. Payment is made in cash to the driver upon arrival.
Is 48 hours enough for a first visit to Istanbul?

Two full sightseeing days work well for a focused introduction: one around Sultanahmet and another around Galata and Beyoğlu. Two nights may leave only one full day, depending on your flights. Allow for airport travel and choose your paid interior visits rather than trying to see everything.

Where should I stay for two days: Sultanahmet or Beyoğlu?

Choose Sultanahmet if Hagia Sophia, the Blue Mosque and Topkapı are your main priorities. Galata or Beyoğlu suits the second day’s walking route. For a short stay, check the hotel’s actual map location and transport connections—not just its “city centre” description.

Should I buy attraction tickets in advance?

Choose your paid visits first, then check each operator’s current ticket options. Advance purchase can save ticket-buying time where available, but “skip the line” does not guarantee avoiding security or every entry queue. Verify the date, inclusions and conditions before paying.

Is MuseumPass İstanbul worth buying for only two days?

Not automatically. Compare its current price with individual tickets for the included museums you will actually visit. The official pass is valid for five days from first use and excludes night-museum visits. It differs from the mobile MüzeKart, which is available exclusively to Turkish citizens.

Do I need cash, or can I pay by card?

Carry a payment card and some Turkish lira for smaller purchases and backup. Check with your issuer that your card works in Türkiye, and ask about acceptance before buying. Check transport payments separately: city services and airport shuttles can have different ticket and payment rules.

Can I include the Asian side in this two-day itinerary?

You can plan an Asian-side visit by replacing another activity rather than adding it to an already full day. This itinerary mainly covers the European side. Check your chosen ferry’s outbound and return sailings, and don’t assume a Bosphorus sightseeing cruise includes an Asian-side stop.

Can you swim in Antalya in October?

Yes. Many visitors swim in Antalya during October, and published long-term averages place the sea temperature at around 24°C. Personal comfort, wind and wave conditions vary, so always check local conditions and follow beach safety flags.

Does it rain a lot in Antalya in October?

Official historical statistics show an average of about 5.4 rainy days during October. This does not mean it rains all day on each of those days. Conditions vary, and occasional heavy rain is possible, so check the forecast shortly before your trip.

Is Antalya still warm at the end of October?

Late October can still have warm, sunny days, but evenings are usually cooler and unsettled weather becomes more likely. Historical averages are useful for planning, but they cannot predict the conditions during a particular week.

Are hotel pools heated in Antalya in October?

Some hotels heat selected pools, but many outdoor pools are not heated. Heating dates and available facilities differ by hotel. Contact your hotel and ask specifically about the main pool, children's pool, indoor pool and water slides for your travel dates.

Is October a good time for a family holiday in Antalya?

October can be a comfortable time for a family holiday because temperatures are usually milder than in midsummer. Before booking, confirm that the hotel's children's pools, clubs, entertainment and other seasonal facilities will remain open during your stay.

Which hotel examples have heated pools?

Barut GOIA and Barut B Suites in the Side area, and Akra Antalya in the city, advertise heated indoor pools. Rixos Premium Belek also lists a heated pool. These facilities do not guarantee October heating: confirm the exact pool, heating dates and children's access directly with the hotel.

How can I check the airport-transfer price for my hotel?

Use a hotel-specific quote page where available, or check the relevant area-price page and request a quote for your full hotel address. Compare vehicle type, passenger and luggage capacity, currency, and one-way or return pricing. An area-price page is not a separate fare for every hotel in that area.

Which airports do you provide transfer services from?
We provide transfer services from Istanbul Airport (IST), Sabiha Gokcen Airport (SAW), Antalya Airport (AYT), Gazipasa-Alanya Airport (GZP), and Dalaman Airport (DLM).
Is the transfer service available 24/7?
Yes, we provide transfer services 24 hours a day, 7 days a week. Your driver will be ready at any time, including night arrivals and early morning transfers.
Which languages do you provide support in?
We provide 24/7 customer support in Turkish, English, German, and Russian.
How much do airport transfers cost?
Our prices vary depending on the route. For example, transfers from Antalya Airport start from 25€ to Konyaalti, 30€ to Belek, and 55€ to Alanya. Transfers from Istanbul Airport to Taksim or Fatih cost 45€. Prices include meet and greet service, flight tracking, and 24/7 customer support.
Are there any hidden fees?
No, there are absolutely no hidden fees. The price you see is the final price you pay. There are no extra charges for traffic, night transfers, or luggage.
How can I make the payment?
Payment is made in cash directly to the driver after the transfer. We accept Euro, USD, GBP, and Turkish Lira. If you prefer, you can also make a bank transfer to a Turkish bank account or a ruble transfer to a Russian bank account.
What is the cancellation policy?
Cancellations made at least 24 hours before the transfer time are free of charge. A fee may apply for last-minute cancellations.
What vehicles do you use?
Our fleet includes premium vehicles such as Mercedes Vito, Mercedes V-Class, Mercedes E-Class, Mercedes S-Class, Mercedes Maybach, and Mercedes Sprinter. All vehicles are regularly maintained to ensure a safe and comfortable journey.
Can you provide a child seat?
Yes, a child seat can be provided free of charge if requested during the reservation. We provide a seat suitable for your child’s age and weight.
What is VIP transfer and what does it include?
Our VIP transfer service is provided with Mercedes Vito, Volkswagen Transporter, or Mercedes Sprinter vehicles. The service includes meet and greet with a name sign, luggage assistance, and priority service. Flowers or champagne can be arranged upon request.
What vehicle capacities do you have?
We offer minivans (Mercedes Vito / V-Class) for 1–6 passengers and minibuses (Mercedes Sprinter) for 7–15 passengers.
How long does the transfer from Antalya Airport to Alanya take?
The transfer from Antalya Airport to Alanya city center takes approximately 2 to 2.5 hours (about 130 km). With a private transfer, you travel directly and comfortably to your destination.
How do you get from Istanbul Airport to Taksim?
The transfer from Istanbul Airport to Taksim takes approximately 45–60 minutes by private transfer depending on traffic conditions. Your driver will meet you at the meeting point and take you directly to your hotel.
Is there a transfer from Dalaman Airport to Marmaris?
Yes, we provide private transfer services from Dalaman Airport to Marmaris. The journey takes approximately 1.5 hours.
Is Airport Transfer Hub a licensed company?
Yes, we have an A Group Travel Agency License and a D2 Tourism Transport Certificate. All our drivers are licensed and have at least 5 years of experience.
What happens if my flight is delayed?
All flights are monitored in real time. In case of a delay, your driver will be automatically informed and will wait according to your new arrival time. No extra charge applies.
How do I know if my transfer is confirmed?
After your reservation is completed, you will receive an instant confirmation via WhatsApp. One day before the transfer, driver details and vehicle information will be sent to you.